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What Pro Ads Told Me on WhatsApp

Word-for-word from my WhatsApp chat with the Pro Ads business account.

MeSo the right thing to do5:15 AM
Pro Ads

We will do the replacement for you. No one can guarantee anything, especially since you know how Facebook works.

So you are not believing that we are doing more than what we do for other customers? Every company has policies.

You have to trust us. We are giving you a replacement only because you are a good client.

5:15 AM
MeI agree5:15 AM
MeHere are you policy and your word to me5:16 AM
Pro Ads

If you do not remove these reviews, then we will not provide any replacement, since it is not under any policy. You also do not have any idea how we can remove your fake reviews, as we have documentation.

5:16 AM
Pro Ads

If you do not want to remove the reviews, then that is fine. You will see how we remove them ourselves. You cannot threaten us when we have delivered what you ordered.

Did we sign a contract with you stating that our product will last forever? And who does that for Facebook assets?

5:18 AM

Original screenshots

WhatsApp screenshot of the Pro Ads conversation, part 1 WhatsApp screenshot of the Pro Ads conversation, part 2